Developing Great Crew Leaders (Additional fee required to attend)
Additional fee required to attend. Please see the registration form for pricing.
They say that people don’t quit companies, they quit their supervisors. Crew leaders not only have a direct impact on the performance of jobs, they have a direct impact on employee retention. Every crew leader has the potential to become a great crew leader. In other words, companies don’t need to find great crew leaders – they need to develop their existing ones.
The heart of the workshop is the Great Crew Leader Scoring Guide. This is a five-part assessment for each crew leader and manager to complete during the workshop. Each part covers one of the five primary roles of a crew leader: worker, driver, supervisor, trainer, and leader. This scoring guide then becomes an excellent tool for re-assessment and continued improvement.
This popular program will be presented with a fresh approach this year. Previous attendees are encouraged to register, as they will benefit from assessing their progress. Managers of crew leaders are also highly encouraged to attend to optimize their ROI.
Phil Harwood
Phil Harwood is the Founder of Grow The Bench LLC and is one of the leading consultants in the professional landscape and snow management industries in North America, with over four decades of industry experience.
Phil is a recently graduated from law school, magna cum laude. He also holds an Executive MBA degree with honors and BA in Marketing, both from Michigan State University.